Terms & Conditions

Effective from: 28-07-2025

1. General Information

Rukin Al Rahalah Tours our is a licensed private consultancy based in the United Arab Emirates, providing visa advisory, travel guidance, documentation support, and appointment assistance services. We do not issue visas or guarantee approvals. All services we offer are subject to availability and dependent on third-party providers such as embassies, airlines, hotels, and consulates.

2. Disclaimer

We are an independent private consultancy and not affiliated with any embassy, government, or official authority. Our role is limited to providing advisory support, documentation guidance, and appointment preparations only.

3. Bookings & Payments

  • All services must be reserved with full or partial payment as indicated during the booking process.
  • Accepted payment methods include bank transfer, credit/debit cards, and other approved channels.
  • Quoted prices are subject to change due to fluctuations in exchange rates, airline fare adjustments, government or embassy fees.
  • We are not responsible for any additional bank charges or processing fees incurred during the transaction.

4. Third-Party Providers

We may coordinate or facilitate services through third-party providers (e.g., airlines, hotels, embassies). All such providers are responsible for their own services, policies, and compliance. We are not liable for any issues arising from their actions or procedures.

5. Limitation of Liability

To the fullest extent permitted by law, Rukin Al Rahalah Tours shall not be liable for any loss, delay, denial, or additional costs incurred due to unforeseen circumstances, force majeure events, schedule changes by third parties, visa refusals, or any other issues outside our control.

6. Use of Cookies & Tracking

Our website may utilize cookies for functional, analytical, or advertising purposes (e.g., Google Analytics or Google Ads remarketing). These technologies help us understand user behavior and deliver relevant content. You may control or disable cookies via your browser settings.

7. Google Ads Compatibility

Our services are strictly advisory in nature. We do not present ourselves as an official visa-issuing authority, in compliance with Google Ads policies regarding transparency and non-deceptive claims.

8. Amendments

We reserve the right to modify these Terms & Conditions at any time. Changes will be updated on this page, with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the modified terms.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the UAE courts.