Privacy Policy

Privacy Policy

Effective from: July 28, 2025

Rukin Al Rahalah Tours our values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or communicate with us. By using our services, you agree to the practices described in this policy.

We may collect the following information:

• Personal Information: Name, email address, phone number, travel details, and visa-related information.
• Payment Information: Billing details, processed securely via third-party providers.
• Technical Information: IP address, browser type, device data, and usage statistics collected through cookies and analytics tools.
• Communications: Information you provide through forms, chats, or

Your information may be used to:

• Provide visa advisory, consultation, and appointment support services.
•  Process payments for services requested.
•  Communicate with you about your inquiries, requests, or bookings.
• Improve our website, services, and customer experience.
• Send updates or promotional materials if you have opted in.

For users from the European Union (GDPR) or regions with data protection laws, we process your personal data based on:

• Consent: When you voluntarily provide information.
• Contract Performance: To fulfill requested services.
• Legitimate Interests: To operate and improve our services while protecting your data.

We do not sell or rent your personal data. We may share information only with:

• Service Providers:  Such as airlines, hotels, or appointment systems necessary to provide our services.
• Legal Authorities:  If required by law, regulation, or legal process.
• Third-Party Tools:  Such as Google Analytics or Google Ads, used strictly for analytics and advertising purposes.

All third-party providers are required to maintain strict confidentiality and data protection standards.

Our website uses cookies and similar technologies:

• Essential Cookies: Required for site functionality.
• Analytics Cookies: Help us understand how visitors use the site (via Google Analytics).
• Advertising Cookies: May be used for Google Ads remarketing and to deliver more relevant ads.

We use reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, alteration, or loss. However, no method of transmission over the internet is 100% secure.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
•  Request corrections to inaccurate information.
• Request deletion of your personal data (where legally possible).
•  Withdraw consent at any time, without affecting prior lawful processing.
•  Opt out of marketing communications by clicking “unsubscribe” in emails.

To exercise your rights, please contact us at: info@rukinalrahlahtours.com

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Our services are not directed to children under the age of 16. We do not knowingly collect information from children.

If you are located outside the United Arab Emirates, your information may be transferred and processed in countries that may not have the same data protection laws. We ensure appropriate safeguards for such transfers.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Rukin Al Rahalah Tours

• Dubai, United Arab Emirates
• info@rukinalrahlahtours.com